Shipping Policy

Where we ship

We offer standard shipping to addresses in Australia at no charge and with no minimum order.

Dispatch and delivery

Allow 1–2 business days for order processing and 2–5 business days for transit after dispatch. The combined estimate is 3–7 business days.

Delivery questions

Check your delivery address before ordering. If a parcel is delayed or the address needs correcting, email support@defkit.com with the order number.

Check address details before ordering

Include your street number, suburb, state and postcode. Add the unit or suite number if it applies. The transit estimate starts after dispatch, so include the handling time when planning for delivery.

If you need to ask about a parcel

Include your order number and the issue you want us to look into, such as a missing unit number or a delivery that has passed the estimate.